Winner of 2018 Campaign USA Digital 40 over 40 Award.

“As CEO, Vanessa is largely defining her own role - the latest step in a career spent transitioning global companies from traditional marketing to digital.
Under Cartwright’s leadership, Fluid has evolved from a core focus on e-commerce to a broader remit as a a world-class customer experience and software company, winning global clients like Citibank, Johnson & Johnson and Louis Vuitton.
She moved to the top spot after serving as Chief Client Officer, in which role she made Fluid the first company to launch an AI-driven solution, in partnership with IBM Watson.”

“We're proud to announce Fluid's CEO, Vanessa Cartwright has been named to Campaign US's prestigious list. #digital40over40”

Interview with Vanessa Cartwright - President NA & UK for Astound Digital with Shopify’s Aoife Dowling to announce global partnership.

“As Astound Digital and Shopify embark on this transformative partnership, the stage is set for a new era of innovation and growth in the digital commerce space. By combining Astound Digital's expertise in digital commerce with Shopify's leading unified commerce platform, the companies look forward to driving sustainable growth and results for their shared customers for years to come.”

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“I had the pleasure of interviewing Vanessa Cartwright. Vanessa is responsible for client success and strategic direction at Astound Commerce, ensuring that the company provides the very best partnership and solutions to all of its clients, while managing Astound’s business and operations. Prior to becoming CCSO, Vanessa was the CEO for Fluid for six years, managing client relationships and the delivery of services and solutions. Vanessa has deep experience in Retail and eCommerce, as well as Financial Services, Telecommunications, Publishing and CPG.

Previously, Vanessa was General Manager (NY) and SVP Senior Client Partner for Blast Radius. Vanessa has also held senior leadership positions within RMG Connect/J Walter (Canada) and Rapp Collins (UK) and carries with her a deep digital background. She has a BA in Russian and English, and a postgraduate Chartered Institute of Marketing.

Executive Professional Development

In this episode of Women in Retail Talks, Women in Retail Leadership Circle Senior Content Strategist Ashley Chiaradio interviews Marie Thomas, vice president of applications and integration technology, direct-to-consumer solutions at TOMS, and Vanessa Cartwright, chief client success officer at Astound Commerce.
In addition, Cartwright shares how AI can help implement sustainable practices across a retail busines. Lastly, Cartwright and Thomas discuss the impact of mentorship and a strong network on their careers (20:48), and how they’re each paying it forward by mentoring other younger women.